MESSAGE DIRECTLY FROM BRIAN M. LEBLANC & BRUNO DIAS
At Brian M. LeBlanc Roofing, we dedicate ourselves to helping out the community with all their roofing and siding needs. We know how hard it is to find the right contractor to give you the customer service with high quality work at a reasonable price. Call us and you will find out first hand that we are the right company.
We feel that a strong business starts at the core and at our core we have a strong and extremely dedicated team of professionals that are here and ready to serve our communities.
A great business is always led by example, and Brian M. LeBlanc’s team of expert roofers are no exception. Every single roofer under Brian’s supervision has years of experience in the roofing industry. They have the same dedication and commitment to customer satisfaction as Brian M. LeBlanc, and will deliver the best finished product. Put your trust in the team that has decades of experience in roofing.
Call today to see how Brian and his team can help you!
BRIAN M. LEBLANC,
Brian M. LeBlanc Roofing Service, Inc was started over eight years ago by no other than Brian M. LeBlanc himself. Brian has over 20 years of experience in the construction industry. He has always been exceptional with his hands and his customer service matches the quality of his work. When you call his business, you speak directly with him. You do not get a secretary who has to forward your call, put you on hold, or takes a message down for him. You speak directly with him. He takes a hands-on approach to his work and strives to ensure that each and every job lives up to his high standards. He is always on time with his appointments because he knows his client’s time is valuable.
He lives by the motto: “If you are not early, you are late.”
I have 15 years of experience in the profession and my priority is to serve my clients with agility, professionalism, attention and above all respect and dedication. I always try to offer a quality service, always striving for the efficiency and satisfaction of my client. I will always be happy if my client is also happy!
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AREAS WE SERVE
- North Andover
Many homeowners remain loyal to Brian M. LeBlanc Roofing Inc. and have worked with him on numerous homes over the years. What makes our company diﬀerent is that we truly go out of their way for customer to provide customized solutions to solve our clients’ needs in a way that ﬁts within their budget. Whether they need ﬁnancing or need help ﬁtting it in a tight cash budget, we will work with the homeowners to make it work without sacriﬁcing on quality of material or craftsmanship in order to win the job like other local “pros.”
Brian M. LeBlanc isn’t some shrewd businessman who’s in it for the money—rather, his entire team treats each homeowner professionalism and care. His team is highly responsive (usually within a few minutes) and each homeowner is provided a dedicated project manager throughout the entire project to ensure they can answer any questions they may have and remain informed throughout the entire process.
We have a proven, 12-step process that ensures our customers satisfaction and stress-free remodeling experience, and we will go out of our way to make sure the job is done right. Always.
Our rooﬁng system was strategically designed by Brian M. LeBlanc, Irving Consulting Group Inc. and GAF manufacturer. Brian takes a few extra steps on each roof to ensure it exceeds International Building Code Compliance and ensure the highest durability against anything New England weather throws at it, such as category 3 hurricane over 130 mph, or a three-foot blizzard.
We strive to be completely transparent with each of our clients throughout the entire process so we can establish trusting relationships with homeowners in our communities. When homeowners work with our company, they are supporting their local businesses and keeping their investments local so that we can help our communities grow together as well.
STEP 1: WE CONTACT YOU FOR THE INITIAL ROOFING CONSULTATION
Thank you for your initial request for a roofing consultation and for your consideration to learn more about our company, products and services. We are excited to have the opportunity to work with you. Our team will contact the property owner with the contact information provide to verify the project address, best contact information to send the proposal and best date and time to schedule an appointment that suits your schedule the best Monday through Friday 8am to 5pm, Saturday 8am -1pm.
STEP 2: WE ASSIGN A DEDICATED PROJECT MANAGER
Every homeowner is assigned a dedicated project manager to help assess the overall health of the roofing system. Your project manager is responsible for providing each of our clients climate appropriate recommendations that are uniquely designed for their home depending on which part of New England you live in. Your project manager will be your main point of contact throughout the entire duration of the project. Our goal is to help improve your overall experience by improving communication with our project managers as they will communicate will all team members live via advanced state of the art technologies that our entire team is synchronized on at the same time.
STEP 3: ROOF INSPECTION BY GAF & CERTAINTEED SHINGLEMASTERCERTIFIED ROOFING EXPERTS
Each of our project managers have been extensively trained and certified by GAF & CertainTeed Master Certified Roofing Experts on how to properly inspect, design and build the right roofing system that will maximize your home’s comfort, energy efficiency, health and curb appeal. The entire inspection process will take 45-60 minutes depending on the size of the home. Upon completion of the roof inspection the project manager will provide the property owner will his/ her assessment of the roofing system and provide appropriate recommendations on how to properly improve your home’s longevity, comfort and beauty at a fair price.
STEP 4: FULLY PERSONALIZED PROPOSAL PROJECT
Typically within 24-48 hours you will receive by email a fully personalized project proposal outlining step by step our recommendations on improvements to your home. Your Project manager will call you to review the project proposal in detail to make sure there are no estimating errors, and help answer any remaining questions you may have.
STEP 5: FULL REVIEW OF PROJECT SCOPE BY BRIAN M. LELANC ROOFING INC.
Upon approving your roofing design and authorizing your project agreement, Brian M. LeBlanc (Owner) and Senior management will review the project scope in detail to ensure all recommendations meet and/ or exceed building code compliance. If their are additional questions or concerns Brian or Bruno will contact the client directly for further clarification in special cases or circumstances to better understand project scope to ensure a smooth and memorable remodeling experience.
STEP 6: INITIATION OF PERMITTING PROCESS AND APPROVAL
Once management has reviewed the roofing design, Brian M. LeBlanc (Owner) will immediately begin submitting for permitting from your city or town. This process varies from town to town and city to city, some building departments require additional permitting forms to be completed so Brian may be direct contact with the property owner(s) and project manager for any necessary authorizations from your jurisdiction needed to be completed. The typical timeframe for permitting approval is 14 to 21 business days, however some historical homes may require scheduled meetings with the city or towns historical commission to receive special approval and this can delay the permitting process.
STEP 7: PRE-INSTALLATION INSPECTION
Once the permit has been approved, either Brian M. LeBlanc (Owner) and Bruno Diaz (Owner) will perform a pre-installation inspection to make sure we order all the right materials for the job. This step helps us better prepare for installation day to make sure everything goes smoothly. This step also helps us know what plants we need to protect, where we need to put tarps to protect your home as well as your neighbors home.
STEP 8: INSTALLATION OF BRIAN M. LEBLANC ROOFING INC. ROOFING SERVICE
1. Once your permit is approved and materials have been confirmed for delivery we will con- tact the property owner to schedule your exact installation day within 7 business days. We watch weather patterns live up to 72 hours in advance and will advise homeowners of necessary cancellations due to inclement weather, extreme heat/cold or high winds as our teams and homeowners safety always comes first. During your installation we take a lot of pride in protecting your home and garden and we will take extra precautions to not dam- age your any valuable possessions. If you have highly sensitive plants or possessions that are vulnerable to damage from shingle removal, please let us prior to shingle removal which occurs from 7am to 10am so we can try to protect them to the best of our abilities.
2. Brian and Bruno project manage every installation and your dedicated project manager will also be in constant contact with the property owners to keep them informed with the project progress from start to finish. We will also provide each of our clients with a unique link so they can see live photos of the installation throughout the day as well. To keep our clients informed of potential changes due to wood rot or unforeseen structural problems, our project managers will advise the property owners of any potential project changes before any additional work commences and photos and recommendations will be provided.
STEP 9: SCHEDULING OF 30-60 MIN FINAL CONSULTATION & WALKTHROUGH
Congratulations on your new roofing system by Brian M. LeBlanc Roofing Inc., our quality assurance team is here to make sure you have a great experience and we didn’t miss anything. Upon successful project completion our quality assurance manager will schedule a 30 – 60 minute final consultation and walk through with the property owner to perform a final site inspection and quality assurance checklist to make sure everything we promised was fulfilled in a satisfactory manner. Our goal is to make each of our clients extremely happy so that they feel comfortable referring our company to their friends, family and colleagues.
STEP 10: FINAL REVIEW OF YOUR PROJECT COMPLETION CHECKLIST & REGISTRATION OF 50 YEAR NON PRORATED ROOFING WARRANTY
Upon satisfactorily completing your project, Brian & our quality assurance team with have a final review of your project completion checklist and fulfill any remaining projects on the list. Once everything is satisfactorily completed and inspected, Brian will Register your 50 Year Non Prorated Roofing Warranty for your complete peace of mind.
STEP 11: WRAP UP & FEEDBACK OF BRIAN M. LEBLANC ROOFING INC. ROOFING SERVICE
It’s been our absolute pleasure helping you with your roofing services and we hope you had a great and memorable experience working with our entire team. It would mean the world to us if your could take a few moments of your time to share your genuine honest feedback of how we did as a company. If there was someone on our team that went above and beyond or stood out, please share that with our team and we will be sure to give them a shout out to everyone in the company.
STEP 12: THANKS FROM BRIAN M. LEBLANC ROOFING INC. & TEAM
Thank you again for considering our company as your local roofing service provider, we know you will love working with our team. We look forward to working with you soon!
Brian M. LeBlanc Roofing Inc. and Our Entire Team